WARRANTIES
Glass by Desing Warranty Information Last Update: July 1, 2016 When you invest in a product from Glass by Design SA, you're getting a high-performing, long-lasting product expertly constructed of the best materials available, and we're proud to back that up with a warranty you can rely on. We offer a comprehensive,  straight forward warranty on all of the products sold and installed by Glass by Design SA technicians. The best part of our warranty  policy is that when you have an issue, you deal with us not any third party for things like hinges and shower sweeps. This sets  us a part from those who will push your concerns off onto others. With Glass by Design SA, we want every customer to be 100% satisifed,  and we take every effort to ensure that is the case.    Frameless Bath Screens Warranty Your frameless bathtub screen is a high-performing, long-lasting product expertly constructed of the best materials available, and we're proud to  back that up with a manufacturer’s warranty you can rely on. We offer a comprehensive, straightforward warranty on all of Glass by Design SA’s Frameless  Bath Screens.  We offer a 3-Year Warranty on the following: Your new Glass by Design SA glass bath screen is under a comprehensive warranty for a period of three years from date of purchase. Glass by Design SA will provide  all material necessary to fix/replace faulty glass or hardware for three years from the date of purchase.  Terms and Conditions •	Our warranty is offered only to the original purchaser; that is, the warranty may not be assigned or transferred to someone else, and it terminates  upon sale of the home/building in which the product has been installed. We do require proof of ownership. •	This warranty is limited by the cost of the purchased product and Glass by Design SA or its affiliates will not assume any responsibility beyond the cost of  original merchandise. •	Glass by Design SA is not liable for glass breakage, damage or failure due to misuse, or to acts of nature including fire, flood or earthquake. •	The warranty does not cover damage caused through faulty design of your residence or business, careless handling, alteration, misuse,  misapplication, or improper installation. •	Use of harsh, abnormal or abrasive chemical cleaning products will void the warranty; please follow the guidelines provided for the proper           maintenance of your product. •	Discoloration or stains due to improper water chemistry, hard, and non-filtered well-water are not covered under the warranty.      Glass Shower Door Warranty When you invest in a glass shower from Glass by Design SA, you're getting a high-performing, long-lasting product expertly constructed of the  best materials available, and we're proud to back that up with a warranty you can rely on. We offer a comprehensive, straightforward warranty  on all glass shower doors sold and installed by Glass by Design SA technicians.  We offer a 3-Year Warranty on the following: •	Glass by Design SA  guarantees all of its sales and installations, and will repair or replace any faulty glass or hardware. Glass by Design SA will provide all labor and materials necessary to fix faulty glass and/or hardware installed for three years from the date of installation. •	Glass by Design SA will provide service for caulking, leaking, squeaking, and sagging to its work for three years from the date of installation. •	Acrylic sweeps, seals, and doorstops are covered for a period of one year from the time of installation. Keep in mind that replacement of  these materials is considered routine maintenance of the glass shower door and needs to be done periodically; therefore they are considered  the owner's responsibility. These materials are readily available for purchase from Glass by Design SA and are easily replaced by the homeowner.  Terms and Conditions •	Our warranty is offered only to the original purchaser; that is, the warranty may not be assigned or transferred to someone else, and it terminates  upon sale of the home/building in which the product has been installed. We do require proof of ownership. •	Glass by Design is not liable for glass breakage, damage or failure due to misuse, or to acts of nature including fire, flood or earthquake. •	The warranty does not cover damage caused through faulty design of your residence or business, careless handling, alteration, misuse, or misapplication. •	Use of harsh, abnormal or abrasive chemical cleaning products will void the warranty; please follow the guidelines provided for your proper maintenance  of your product. •	Discoloration or stains due to improper water chemistry, hard, and non-filtered well water are not covered under the warranty.     Mirror Warranty When you invest in a mirror from Glass by Design SA, you're getting a high-performing, long-lasting product expertly constructed of the best materials available,  and we're proud to back that up with a warranty you can rely on. With two (2) full years of coverage from the time of installation, our mirror warranty is the  best in the industry. Here's what we offer: Glass by Design SA guarantees all of its sales and installations, and will, at our discretion, repair or replace any faulty glass or hardware. Glass by Design SA will  provide all labor and materials necessary to fix and/or replace faulty mirror glass and/or hardware installed for two (2) years from the date of installation.  Terms and Conditions •	Glass by Design SA is not liable for glass breakage, damage or failure due to misuse, or to acts of nature including fire, flood or earthquake. •	This warranty does not cover damage caused through installation in a wet environment, or in a damp or moist environment, or in a structure that admits  water intrusion. •	The warranty does not cover damage caused through faulty design of your residence or business, careless handling, alteration, misuse, or misapplication. •	Breakage caused by settling of the architectural structure in which the mirror is installed is not covered in the warranty.  Use of harsh, abnormal or abrasive chemical cleaning products will void the warranty; please follow the guidelines provided for your proper maintenance  of your product.
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